As early as possible — ideally before framing or rough-in begins. Pre-wire planning determines where cables are routed, where equipment is housed, and where control points are placed. Bringing us in after drywall means retrofit work that costs more and delivers less. Kamloops builders and developers we work with typically involve us at the design phase.

Yes. Larger properties require more planning around network infrastructure, outdoor coverage, and outbuilding connectivity — but these are solvable. We size the network backbone to the property, plan coverage for outbuildings and exterior areas, and integrate outdoor security and audio where needed.

We provide support after installation, including system updates, troubleshooting, and adjustments as your needs change. Adding devices, reprogramming scenes, or expanding coverage are all part of the ongoing relationship. Most questions are resolved remotely; site visits are scheduled when hands-on work is needed.

Individual smart devices each have their own app, their own ecosystem, and their own quirks. A professionally integrated system ties everything together — one interface, consistent behaviour, and devices that are actually aware of each other. It's a different category of experience from a collection of consumer products.